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Frequently Asked Questions
Find answers to common questions about our home essentials
Are your products covered by a warranty?
Yes, all our home goods come with a standard 12-month warranty covering manufacturing defects.
Do you offer assembly services for furniture?
Currently, we provide detailed assembly guides and all necessary tools for items requiring setup, but we do not offer in-home assembly.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking link to monitor your delivery status.
What materials are used in your textile products?
We prioritize high-quality, sustainable materials including organic cotton, linen, and recycled polyester.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order begins processing for shipment.
Do you ship internationally?
Currently, New Products ships exclusively to customers within the continental United States and Canada.